Empowering consumers with knowledge, legal aid, and advocacy for fair trade practices and consumer justice.
To protect and promote consumer rights through legal aid, awareness, and advocacy, ensuring fair trade practices and justice for all consumers.
A society where every consumer is aware of their rights, has access to justice, and markets operate with transparency and fairness.
Free legal consultation and assistance in consumer forums and courts.
Help in drafting and filing consumer complaints before appropriate forums.
Regular workshops on consumer rights, product safety, and fair practices.
Alternative dispute resolution through mediation between consumers and businesses.
Facilitating product quality testing and certification services.
24/7 helpline for consumer queries and emergency assistance.
Protection against hazardous goods and services
Know quality, quantity, potency, purity, price
Access to variety of goods at competitive prices
Consumer interests receive due consideration
Fair settlement of genuine grievances
Awareness about consumer rights and remedies
If you've been cheated or have a consumer complaint, we're here to help.