Volunteer Policy

1. Introduction & Purpose

The Samajh values the contribution of volunteers who generously give their time, skills, and energy to support our mission. This policy outlines the principles and practices that govern our volunteer program, ensuring a positive and productive experience for both volunteers and the organization.

This policy applies to all volunteers engaged in activities on behalf of The Samajh, regardless of the duration or nature of their voluntary work.

2. Our Volunteer Philosophy

At The Samajh, we believe that volunteers are essential partners in achieving our mission. We are committed to:

• Providing meaningful volunteer opportunities that align with our organizational goals
• Creating an inclusive environment that welcomes volunteers from diverse backgrounds
• Recognizing and valuing the contributions of all volunteers
• Ensuring a safe, respectful, and supportive environment for everyone
• Providing appropriate training and guidance for all volunteer roles

3. Volunteer Eligibility

We welcome volunteers regardless of age, gender, education, nationality, or background. However, certain positions may have specific requirements:

• Minimum Age: 16 years for most positions (with parental consent for minors)
• Background Checks: Required for positions involving vulnerable populations
• Skills Assessment: Certain specialized roles may require demonstration of specific skills
• Language Proficiency: Basic understanding of Hindi or English for most positions

4. Volunteer Recruitment & Selection

Our volunteer recruitment process is designed to match volunteer skills and interests with organizational needs:

• All volunteer opportunities are publicly advertised on our website and social media channels
• Prospective volunteers must complete a registration form indicating their interests and availability
• Some positions may require an informal interview or skills assessment
• Selection is based on suitability for the role, not on connections or favoritism
• We strive to respond to all volunteer inquiries within 5-7 working days

5. Volunteer Roles & Responsibilities

Volunteers at The Samajh may engage in various activities based on organizational needs and volunteer skills:

Common Volunteer Roles:

Volunteer Responsibilities:

• Perform assigned tasks to the best of your ability
• Maintain confidentiality of sensitive information
• Respect the rights and dignity of all beneficiaries, staff, and fellow volunteers
• Adhere to The Samajh's policies and procedures
• Notify your supervisor in advance if unable to attend scheduled volunteering
• Represent The Samajh positively in the community

6. Orientation & Training

All volunteers receive appropriate orientation and training:

• General Orientation: Overview of The Samajh's mission, values, and policies
• Role-Specific Training: Instruction on specific tasks and responsibilities
• Safety Training: Guidelines for maintaining a safe environment
• Ongoing Support: Continuous guidance from assigned supervisors

Training may be conducted in-person, virtually, or through self-paced materials depending on the role.

7. Time Commitment & Scheduling

We offer flexible volunteering opportunities to accommodate diverse availability:

• Regular Volunteering: Weekly or monthly commitments with fixed schedules
• Project-Based Volunteering: Short-term involvement for specific initiatives
• Virtual Volunteering: Remote opportunities that can be done from home
• One-Time Events: Participation in specific campaigns or activities

Office-based volunteering typically occurs during our operational hours (Monday-Friday, 11 am-6 pm).

8. Volunteer Rights & Benefits

As a volunteer at The Samajh, you have the right to:

• Receive appropriate training and supervision for your role
• Work in a safe and healthy environment
• Be treated with respect and dignity
• Have your contributions recognized and valued
• Receive a certificate of volunteering upon completion (minimum 1 month)
• Request a reference after substantial contribution (minimum 3 months)
• Voice concerns or provide feedback without fear of retaliation

9. Code of Conduct

All volunteers are expected to adhere to The Samajh's Code of Conduct:

• Treat everyone with respect, dignity, and without discrimination
• Maintain appropriate boundaries with beneficiaries and staff
• Respect confidentiality and privacy of all stakeholders
• Use organizational resources responsibly and only for authorized purposes
• Refrain from using drugs or alcohol during volunteer activities
• Dress appropriately for the volunteer activity and cultural context
• Immediately report any concerns about safety or inappropriate behavior

Violation of the Code of Conduct may result in termination of the volunteer relationship.

10. Support & Supervision

Volunteers will receive ongoing support and supervision:

• Each volunteer will have a designated supervisor
• Regular check-ins will be scheduled to provide guidance and feedback
• Volunteers can access support from staff during operational hours
• A grievance procedure is available for resolving concerns or conflicts

11. Termination of Volunteering

Volunteering may be concluded for various reasons:

• Completion of agreed time period or project
• Volunteer's decision to discontinue (with reasonable notice)
• Changes in organizational needs or programs
• Performance or conduct issues that violate policies

We request at least one week's notice for regular volunteers planning to discontinue their service.